SproutLoud application and My Web Pages unavailable

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06/13/2019 @ 5:04 PM EDT – Analysis
One of our database servers experienced a critical failure and our high availability routine didn’t take effect within the expected timeframe. We have isolated the issue and are working to correct it.

06/12/2019 @ 5:16 PM EDT – Update
The SproutLoud application and My Web Pages are now available and working as expected. We are investigating the exact cause of the downtime and will post a follow-up analysis as soon as possible.

06/12/2019 @ 4:48 PM EDT
The SproutLoud application and My Web Pages are currently unavailable. We are looking into the issue and will post an update as soon as possible.