At SproutLoud, we are committed to exceptional service and operational transparency for our customers.

We aim for 99.5% application uptime. A history of our performance in reaching this goal is listed here.
In addition, all service interruptions and updates are cataloged here by our Development Operations team.

%
Availability over the past 12 months
February 99.670%
January 99.510%
December 100.000%
November 99.970%
October 99.999%
September 99.830%
August 99.880%
July 100.000%
June 99.719%
May 99.937%
April 99.994%
March 99.997%
Latest Service Notifications
  • Scheduled
  • Partial Impact or Performance Issues
  • Unscheduled
  • Service Disruption
Title Date Type Minutes Description
SproutLoud application unavailable March 21, 2019 11:04 am
20 SproutLoud application unavailable
Printing & proofing unavailable March 19, 2019 5:47 pm
Printing & proofing unavailable
SproutLoud Application Intermittently Unavailable March 14, 2019 12:43 pm
Intermittent downtime
Scheduled Maintenance – Saturday, March 16th, 2019 March 7, 2019 10:43 am
Database Upgrade
Application intermittent slowness March 5, 2019 10:40 am
Application slowness
Scheduled Maintenance – Friday, March 8th, 2019 February 28, 2019 5:38 pm
Scheduled Maintenance
SproutLoud Application Intermittently Unavailable February 14, 2019 5:07 pm
SproutLoud Application Intermittently Unavailable
SproutLoud Application Unavailable February 14, 2019 12:22 pm
7 SproutLoud Application Unavailable
Scheduled Maintenance – Tuesday, February 19th, 2019 February 8, 2019 5:53 pm
73 Scheduled Maintenance
Unable to sign into the application February 7, 2019 2:17 pm
10 Unable to sign into the application
Sporadic network outages and missing catalog images February 4, 2019 8:44 pm
10 Application, My Web Pages and Forms unavailable
Address validation service unavailable February 4, 2019 10:55 am
20 Address validation service unavailable
Report Subscriptions uploads are intermittently failing February 3, 2019 10:00 pm
Report Subscriptions uploads are intermittently failing
Application unavailable February 3, 2019 7:18 am
Application unavailable
Analytics Dashboards are unavailable January 31, 2019 5:16 pm
Analytics Dashboards are unavailable
Intermittent issues with the Reporting Module January 30, 2019 10:56 am
60 Intermittent issues with the Reporting Module
Application Degraded Performance January 28, 2019 1:18 pm
Application Degraded Performance
Printing & Proofing unavailable January 22, 2019 3:58 pm
55 Printing and Proofing unavailable
Scheduled Maintenance – Friday, January 25th, 2019 January 16, 2019 8:02 pm
240 Database Maintenance
Scheduled Maintenance – Friday, January 11th, 2019 January 3, 2019 5:35 am
180 Database Maintenance
Printing & Proofing intermittently unavailable in the SproutLoud application December 20, 2018 10:07 am
33 Printing & Proofing intermittently unavailable
Proof and Preview services in the SproutLoud application is unavailable December 19, 2018 11:01 am
60 Proof and Preview services in the SproutLoud application is unavailable
Application Degraded Performance December 15, 2018 8:21 pm
15 Degraded Performance
Scheduled Maintenance – Saturday, December 15th, 2018 December 15, 2018 8:05 pm
Scheduled Maintenance – December 19th, 2018 December 15, 2018 7:54 pm
Database Maintenance
Scheduled Maintenance – December 12th, 2018 December 15, 2018 7:35 pm
Database Maintenance
Reporting Module Unavailable December 4, 2018 11:24 am
Reporting Module
Application Degraded Performance November 27, 2018 1:41 pm
120 Application Degraded Performance
FTP service intermittent availability November 26, 2018 1:41 pm
FTP service intermittent connection issues