At SproutLoud, we are committed to exceptional service and operational transparency for our customers.

We aim for 99.5% application uptime. A history of our performance in reaching this goal is listed here. In addition, all service interruptions and updates are cataloged here by our Development Operations team.

%
Availability over the past 12 months

May

99.984%

April

99.884%

March

99.931%

February

99.982%

January

99.984%

December

99.987%

November

99.991%

October

100.000%

September

99.843%

August

99.942%

July

99.980%

June

99.996%
Latest Service Notifications
  • Scheduled
  • Partial Impact or Performance Issues
  • Unscheduled
  • Service Disruption
Title
Date
Type
Minutes
Description
Scheduled Maintenance – Wednesday, June 16th June 7, 2021 2:33 pm
180 Regular system maintenance
Sproutloud Application – Web Leads (SL Forms) Issues June 4, 2021 1:47 pm
300 Web Leads Delays
Sproutloud Application – Master/Member Search not available May 26, 2021 11:53 am
80 Master/Member Search not available
SproutLoud application – Intermittent errors using API and SSO May 24, 2021 2:57 pm
960 Intermittent errors using API and SSO
Scheduled Maintenance – Saturday, May 22nd May 14, 2021 5:18 pm
480 Regular system maintenance
Unscheduled Maintenance – Saturday, May 8th May 7, 2021 6:09 pm
120 Database maintenance
Scheduled Maintenance – Saturday, May 15th May 6, 2021 5:58 pm
480 Regular system maintenance
Scheduled Maintenance – Friday, May 7th April 30, 2021 4:26 pm
240 Regular system maintenance
Sproutloud Application Sporadic Downtimes April 20, 2021 1:54 pm
120 Sproutloud Application Sporadic Downtimes
Email dashboard, events, and scheduled reports outdated April 13, 2021 9:51 am
510
SproutLoud application unavailable April 9, 2021 9:25 am
10 SproutLoud application unavailable
Scheduled Maintenance – Thursday, March 25th March 16, 2021 4:58 pm
180 Regular System Maintenance