SFTP Services Unavailable

8/11/2020 @ 02:06 PM

SFTP services are restored and working as expected. SFTP services were down for four hours, from 9:42 AM EDT until 01:28 PM EDT.

The cause of the issue was a disruption in the networking stack for our SFTP servers. 

We have identified the issue and provided a fix for it.

8/11/2020 @ 9:42 AM

We are aware of an issue with our SFTP services and investigating the cause.
We will provide an update as soon as possible.