Reporting Module Unavailable
12/04/2018 4:45 PM – Analysis
The issue with the Reporting Modules was due to a misconfiguration with upgraded security protocols and the reporting engine.
12/04/2018 2:20: PM – Update
The fix for the issue affecting the Reporting Module has been released to production. Reporting is now working as expected. We will follow up with an analysis shortly.
12/04/2018 12:25 PM – Update
We have identified the issue affecting the Reporting Module and our engineering team is working on a fix. We will post an update shortly.
12/04/2018 11:20 PM
The Reporting Module in the SproutLoud application is currently unavailable. This affects generating reports using the XLS or PDF formats. We are looking into the issue and we will post an update shortly.