Support & Services

Technology alone doesn't solve every challenge. Corporate marketers, local partners and field reps need expert local marketing guidance and support for onboarding, launching campaigns and ongoing training.

SproutLoud Local Marketing Support and Services

Corporate Brand Support

Brand marketers face key challenges, including:

Providing more value to reseller partners to increase local sales and brand awareness

Managing and executing scalable local marketing campaigns for reseller partners

Tracking marketing performance and partner engagement in one comprehensive dashboard

SproutLoud makes every facet of Channel Marketing simple and effective. Our comprehensive SaaS marketing platform provides expert brand support from Client Relationship Managers (CRMs) and strategic consulting with SproutLoud 20/20, our turnkey marketing research service.

Client Relationship Managers

SproutLoud Client Relationship Managers (CRMs) work directly with your brand. Each CRM team consists of a senior manager, multiple CRM subject matter experts and a project manager. CRMs provide support for discovery, onboarding, deployment, day-to-day operations, Channel Marketing strategy and implementing marketing campaigns and tactics.

SproutLoud 20/20

SproutLoud 20/20 is a turnkey marketing research service designed to give brands clear insight into what success looks like across their partner networks. SproutLoud can identify key top-performing marketing behaviors within partner networks. Then, we help brands replicate those behaviors throughout their networks to drive success.

Local Partner Support

Partners face challenges that can seem insurmountable.

Running a business and focusing on sales leaves little time for marketing

Incompatible systems, brand guidelines and new marketing tactics can seem complex

Claims and reimbursement processes can be cumbersome

SproutLoud's Certified Local Marketing Experts take the pressure off your partners by offering white-glove Marketing Concierge™ support from start to finish.

Certified Local Marketing Experts

  • Enroll and onboard partners in the platform
  • Run digital diagnostic checks to measure partners’ online presence compared to top competitors
  • Provide ongoing strategic guidance on campaigns and tactics
  • Provide and review performance reporting with partners
  • Handle last-mile local marketing execution, including digital and traditional Local Media Buys

Partner Ignite

Partner Ignite amplifies the brand’s voice in local markets by driving partner engagement and participation in brand-sponsored local marketing campaigns. Our certified Local Marketing Experts proactively reach out to partners by phone, email and text to get them engaged. They share insights from SproutLoud 20/20 marketing research with partners and provide customized local marketing guidance in group training sessions, webinars and one-one-one consultations.

Field Support

Lift the burden of marketing off Field Managers and Sales teams

Sales goals

Product education

Store merchandising

Inventory

Incentive programs

Problem resolution

Marketing compliance

Local Marketing Experts for Partner Support

When partners need help with local marketing for the brand, they tend to turn to area field managers and sales reps, who may not be trained to navigate issues about incompatible systems, manual processes, vendor management and claims reimbursement. SproutLoud’s Local Marketing Experts proactively support partners, allowing field managers and sales teams to keep their partner interactions focused on sales.

Support for Field Managers and Sales teams

SproutLoud offers customized training and strategic support for brand field managers and sales teams, sharing insight about digital marketing campaigns, tactics, partner performance data, platform usage and engagement. With the high-level information they need, field managers and sales teams can help the partners in their territories drive more sales. SproutLoud does the heavy lifting, so they can focus on sales.

Corporate Employee Support

Employees need fast and easy access to brand marketing assets

To customize and download assets in real time

To increase speed to market to execute marketing campaigns

To get better insights with dashboards and analytics reports

SproutLoud Marketing Assistants are available to provide support as needed:

  • Ordering and fulfillment assistance
  • Providing technical assistance
  • Offering ongoing strategic guidance on campaigns and tactics
  • Providing and reviewing performance reporting
  • Handling last-mile local marketing execution

Ready to see what
SproutLoud can do for you?

Request a Demo