Sproutloud Application – Reporting Dashboards Unavailable

07/16/2021 @ 11:15AM

The issue with dashboards has been resolved. It was caused by a recent update to a backend procedure. We have published an update to rectify the error and are actively monitoring it.

Dashboards were unavailable for about 70 minutes.

We apologize for any inconvenience caused.

07/16/2021 @ 10:12AM

We are aware of an issue with the dashboards engine that is preventing reporting dashboards to be accessed by any account.

We are working on a solution and will post an update as soon as possible.