SproutLoud application intermittently unavailable

08/20/2019 @ 2:30 PM EDT – Analysis
The instability was due to an unusually high load on our backend storage servers.

08/20/2019 @ 2:10 PM EDT – Update
The SproutLoud application is now stabilized and working as expected. We are continuing to investigate the cause and will post a follow-up analysis as soon as possible.

08/20/2019 @ 1:00 PM EDT – Update
We are continuing to investigate the cause of the intermittent availability of the SproutLoud application. Thank you for your patience.

08/20/2019 @ 11:40 AM EDT
The SproutLoud application is intermittently unavailable. We are looking into the issue and will post an update soon.