SproutLoud application intermittently unavailable

07/19/2019 @ 12:22 PM EDT – Analysis
The instability was due to an unusually high load on our backend storage servers.

07/18/2019 @ 10:45 PM EDT – Update
We are continuing to monitor and investigate the cause of the downtime incidents on 07/17/2019. Once we have more information we will post an update.

07/17/2019 @ 4:48 PM EDT – Update
The SproutLous application was down for 13 minutes from 07/17/2019 04:16 PM until 07/17/2019 04:29 PM. We are continuing to investigate the cause of all the downtimes throughout the day today.

07/17/2019 @ 2:58 PM EDT – Update
The SproutLoud application is now available. The site was unavailable for 4 minutes from 07/17/2019 02:42 PM to 07/17/2019 02:46 PM. We are looking into the exact cause and we will post a follow-up as soon as possible.

07/17/2019 @ 2:45 PM EDT – Update
The SproutLoud application is currently unavailable. We are looking into the issue and will post a follow-up as soon as possible.

07/17/2019 @ 11:58 AM EDT
The SproutLoud application was intermittently unavailable for 4 minutes from 07/17/2019 11:40 AM EDT to 07/17/2019 11:44 AM EDT. We are looking into the exact cause and we will post a follow up as soon as possible.