SproutLoud application and Forms unavailable

06/28/2019 @ 5:26 PM EDT – Analysis
The downtime was caused by an unusually high write load to one of our backend storage servers. We are further researching processes to mitigate this type of failure in the future.

06/28/2019 @ 4:35
The SproutLoud application and Forms are now available. The downtime was for 5 minutes between 06/28/2019 04:12:47 PM and 06/28/2019 04:17:47 PM. We are investigating the exact cause and will post a follow-up analysis as soon as possible.