Printing and Proofing delay

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04/10/2019 @ 10:23 PM EDT – Analysis
We have identified some misconfigured templates that were taking an unusually long time to proof. This caused the queue of the Proofing and Printing servers to fall behind, causing the delay.

04/09/2019 @ 12:30 PM EDT – Update
Printing and Proofing in the SproutLoud application is no longer delayed. We will send a follow-up analysis shortly.

04/09/2019 @ 11:32 AM EDT
Printing and proofing in the SproutLoud application is currently delayed. We are looking into the issues and will provide an update shortly.