Pageflex printing and proofing unavailable

11/4/2020 @ 10:48AM

After further investigation, we determined that one of our back-end servers that processes Printing and Proofing was unable to communicate with the host server.

 

11/2/2020 @ 10:00AM

The issues proofing and printing have been resolved and it should be working as intended.
We will provide an update with the reason for this outage once our investigation is completed.
Proofing/Printing was unavailable for 20 minutes starting at 11/2/2020 @ 9:40 AM until 11/2/2020 @ 10:00 AM.
We apologize for the inconvenience caused.

11/2/2020 @ 9:40AM

We are looking into reports that printing & proofing with PageFlex is unavailable.

We are looking into the issue and will send an update as soon as possible.