FTP service intermittent availability
11/29/2018 3:05 PM EST – Analysis
An upstream routing issue forced us to reroute internal ftp traffic over the VPN instead of the public internet.
11/26/2018 6:25 PM EST – Update
We have identified and deployed a fix for the intermittent FTP connectivity issue. The FTP service is now stable, however, we will continue to monitor for further impact. We will update with a full analysis soon.
11/26/2018 4:05 PM EST – Update
We are continuing to work on the intermittent FTP connectivity issue. We will update once we have further information.
11/26/2018 1:41 PM EST – Investigating
Some customers using SproutLoud’s FTP service are having intermittent connection issues. We are looking into the issue and will send an update as soon as we have more information. This is not impacting the SproutLoud application.