09/13/2018 @ 2:00 PM EDT – Analysis
During the specified hour of outage, a few IPs at our data center were under a DDoS attack. It was mitigated by our data center provider and the network stabilized.
09/13/2018 @ 12:30 PM EDT
Today between 10:36 AM to 11:31 AM, the SproutLoud application, My Web Pages, and SproutLoud.com were unavailable. This outage was caused at our hosting provider and they have resolved the issue. Please rest assured that our application uptime and availability is our top priority. As of this update, all our services are running optimally.