Application Service Disruption

09/18/2018 @ 12:30 PM EDT – Analysis
The DDoS attack was repeated in the morning hours on a few other IPs. The attack was mitigated again and the network stabilized. During the attack, the SproutLoud application and associated properties had degraded performance but were not offline.

09/18/2018 @ 10:50 AM EDT
Today between 4:55 AM EDT and 5:50 AM EDT, access to the SproutLoud application and My Web Pages was severely degraded. As of this update, all of our services are available and running as optimally. We are currently investigating the cause of the degraded performance and will post an update as more information is available.