Application is unavailable

01/04/2019 @ 8:00 PM EST – Analysis
We have analyzed the cause for our downtime. It was due to an unoptimized networking route between our frontend application the backend database. We are currently reviewing our regular maintenance process to avoid this situation in the future.

01/04/2019 @ 4:45 PM EST – Update
The SproutLoud application is now available and working as expected. We are continuing to investigate the exact cause and will post a followup analysis soon.

01/04/2019 @ 4:30 PM EST
The SproutLoud application is unavailable. We are working on the issue and will provide an update soon.