Application Degraded Performance

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12/15/2018 08:45 PM EST – Analysis
We have analyzed the cause for our performance degradation. It was due to an unoptimized query used for order processing in our database. We have fixed the issue and do not expect any further problems.

12/11/2018 10:39 AM EST – Update
The performance of the SproutLoud application is back to normal. We are continuing to monitor the situation and are researching the exact cause. We will provide a follow-up analysis shortly.

12/11/2018 10:25 AM EST
The performance of the SproutLoud application is degraded. We are looking into the issue and will send an update as soon as we have more info.