Application Degraded Performance

11/26/2018 2:00 PM – Analysis
We have analyzed the cause for our performance degradation. It was due to an unoptimized query used for order processing in our database. We have fixed the issue and do not expect any further problems.

11/13/2018 7:25 PM – Update
The performance of the SproutLoud application is back to normal. We are researching the exact cause and we will provide a follow-up analysis soon.

11/13/2018 5:45 PM – Update
The performance issue the Application was experiencing earlier has resurfaced. We are looking into the issue and will send an update as soon as we have more info.

11/13/2018 2:25 PM – Update
The performance of the SproutLoud application is back to normal. We are continuing to monitor the situation and are researching the exact cause. We will provide a follow-up analysis shortly.

11/13/2018 12:20 PM
Currently, the performance of the SproutLoud application is degraded. We are looking into the issue and will send an update as soon as we have more info.